Categories
Business

Investing In Real Estate To Obtain Second Citizenship: A Guide

The real estate business is one of the most trusted segments of investment worldwide, as there are zero losses when you invest in real estate. However, in some cases, you might also witness property prices rise as many people invest their money to maximize returns.

Many countries offer citizenship to people who wish to invest in real estate and buy land. This helps the host country to inject money into the economy in return for providing citizenship.

There are many examples of countries giving citizenship, such as the St Lucian citizenship by investment program. Investing in real estate is the process through which the majority of foreigners who complete Saint Lucia’s citizenship application and due diligence process will immediately acquire dual citizenship.

Copyright: Image by Freepik  I License: CC0 Public Domain

Follow the tips below to learn how to invest in real estate and get a second citizenship.

1. Quickest Way to Get Second Citizenship 

Investing in real estate is a shortcut for a new beginning in life, as it is the quickest way to get a second citizenship. On the other hand, if you move to a new place and use other means to get the visa, it might take years to conclude your application with no guarantee of a positive response.

Furthermore, no matter where you invest your money, real estate investment will make profits for you. In some cases, you might think that it is a time-consuming process, but usually, within five years, you can get a lot more profit than with a bank’s savings account. Due to the rise in population, there is an ever-increasing demand for properties, which is why the construction business is also booming.

Therefore, if you plan to invest your money, you should go for real estate.

2. Follow the Rules Of the Specific Country

It is essential to understand that you must follow the rules and regulations of investment when you want to obtain citizenship. For instance, if you invest your money in St Lucia, there is a minimum threshold of investment that means you must invest a minimum of 190,000$ to be eligible for permanent residency. In addition, your application may take 3-6 months.

After the process, you are free to use all the facilities like any other St Lucian citizen.

3. Clear Criminal Record

Copyright: Image by Freepik  I License: CC0 Public Domain

To apply for second citizenship, you must have a clean criminal record, and some countries might also require a character certificate from your current country of residence. It is important to be clear about your criminal past to reduce the risk of problems further down the line.

In some instances, this might be nothing more than minor grievances against you, as ups and downs are part of life. After a while, you can get a clean sheet from authorities.

4. Legal Source Of Income

Even if you are looking to open a bank account, you must provide a source of income for your funds. Similarly,  while investing in real estate, you must provide legal documents about your business and the funds you generate. The reason for doing this is to determine that the funds are not from any illegal activity and that it is safe to allow you to invest.

Moreover, this also helps the host authorities understand your sustainability and work.

5. Invest Money in Government (Approved Option)

You should remember that the main goal is to get a second citizenship. Therefore, you must take the process seriously; otherwise, all your efforts might go to waste, and you could lose your money.

To avoid such situations, you must invest in those real estate options the government provides you. There will be no risk, and everything will be done under the supervision of higher authorities. Moreover, the time it takes to get the visa might be minimized.

Another advantage of investing in such options is that there will be no chance of losing your money by investing in disputed options, and you will get a head start with your real estate business.

6. Tax Planning

For tax planning, dual citizenship could be helpful. You can save much of your money from taxation and invest it elsewhere. For instance, some nations only tax income produced within their borders and do not tax capital gains. As a result, investors can manage their capital more skillfully and successfully.

Obtaining Second Citizenship Can Increase Your Returns

In conclusion, citizenship by investment or simply buying a passport is becoming increasingly popular among citizens today. While it may be expensive, there are significant rewards associated with obtaining a second residency or even full citizenship in a different country. This includes access to better educational and health opportunities, global tax advantages, and job prospects. 

When you want second citizenship, you must be organized and take the time to look for suitable options with the suggestions mentioned above in mind. 

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Business

How to Meet GDPR Compliance for Geolocation Tracking?

Geolocation tracking has become a ubiquitous feature in modern applications and services. 

It allows companies to gather customers’ location-based data to improve user experience and offer more personalized services. 

However, with the implementation of the General Data Protection Regulation (GDPR) in the European Union (EU), companies that collect, process, use, or share geolocation data must ensure they comply with the strict data protection standards set by the regulation. 

So, if your company collects customers’ geolocation data to provide location-based services (i.e. weather, delivery, navigation, etc.) or build their behavioral profiles, modeling, and predictive analysis, it is essential to comply with GDPR.

In this article, we will explore what GDPR compliance exactly is, and how to meet its regulations for geolocation tracking.

What is GDPR Compliance?

The General Data Protection Regulation (GDPR) is a comprehensive data privacy regulation that was implemented in the European Union (EU) in May 2018. 

For the uninitiated, the regulation aims to protect the privacy rights of EU citizens & residents by setting strict standards for the collection, processing, and storage of personal data.

Companies that collect the personal data of their EU customers must follow the requirements set out in the GDPR. 

These requirements include:

  • Obtaining explicit consent from individuals to collect and use their data
  • Providing transparent information about the purpose and use of the data
  • Implementing appropriate measures to safeguard the data

Neglecting to comply with GDPR can result in hefty fines and reputational damage.

Currently, the GDPR fines are categorized into two tiers. 

Less serious breaches or violations can result in €10 million or 2% of the company’s annual revenue in fines, depending on which amount is higher.

Severe data breaches or violations can cost fines up to €20 million or 4% of the company’s annual revenue, whichever is higher.

How Does GDPR Affect Geolocation Tracking?

The GDPR has a significant impact on geolocation tracking as it classifies geolocation data as personal data. 

For the uninitiated, geolocation tracking refers to the collection and processing of location data from an individual’s device or other sources, such as GPS or Wi-Fi signals.

Companies then make sense of the collected geolocation data through data science and gain meaningful insights to make better decisions in real-time.

However, any company that now collects such geolocation data is subject to the GDPR’s strict data protection standards. 

So, if your company currently collects or processes the geolocation data of your EU customers, you must ensure that they are in compliance with the GDPR’s requirements.

How to Comply with GDPR for Geolocation Tracking?

Here are some steps companies can take to meet GDPR compliance for geolocation tracking.

1 – Evaluate What Your Company Already Does to Protect Geolocation Data

The first step in meeting GDPR compliance for geolocation tracking is to assess the current state of your company’s data protection practices. 

To do so, start by reviewing the procedures and systems in place for collecting, processing, and storing geolocation data. 

After that, determine if you have appropriate technical and organizational measures in place to protect the data, such as data encryption and access controls. 

Finally, identify any gaps in your current processes that need to be addressed to meet GDPR compliance.

2 – Create a Workflow to Obtain Explicit Consent Before Collecting Geolocation Data

Obtaining explicit consent is a crucial requirement of GDPR compliance for geolocation tracking. 

Companies must obtain explicit consent from individuals before collecting and using their geolocation data. 

Furthermore, the consent must be specific, informed, and customers must have the right to withdraw their consent at any time.

To ensure that consent is obtained in a compliant manner, create a workflow that obtains consent before collecting the data. 

3 – Add Provisions to Your Company’s Privacy Policy for Geolocation Tracking Data

Another requirement of GDPR compliance for geolocation tracking is transparency. 

Companies must provide clear and concise information about the purpose and use of geolocation data. 

To meet this requirement, you need to update your company’s privacy policy to include provisions related to geolocation tracking data. 

Furthermore, the policy must also inform individuals of the type of data collected, how it will be used, who will have access to it, and how long it will be retained.

4 – Educate Your Employees on How to Manage Collected Geolocation Data Properly

In addition to adding required GDPR related provisions, you must also educate your employees the appropriate ways to manage collected geolocation data and implications of not doing so.

Ideally, your employees should be able to comprehend what your company uses geolocation data for, and the potential risks to your customers involved. 

This means training your employees on how to obtain explicit consent, how to process and store the data securely, and how to respond to requests from individuals to exercise their data protection rights. 

Remember, this is an extremely important step towards complying with GDPR. After all, your employees are ultimately responsible for managing geolocation data that your company collects. 

So, organize regular training and refresher courses for your employees (and rest of the staff) to ensure that they are up-to-date on GDPR compliance requirements for geolocation tracking.

5 – Ensure Third Parties Your Company Shares Geolocation Data With are Also GDPR Compliant

If your company happens to share customers’ geolocation data with third parties, such as analytics providers or advertising partners, it’s crucial to ensure that those parties are also GDPR compliant. 

Before sharing geolocation data with any third party, make sure that your third-party providers also obtain explicit consent from your customers before processing their personal data and are completely transparent about it. 

Alternatively, you can also consider making this entire process automated by investing in a robust CAASM solution.

What is CAASM? — It’s a comprehensive cybersecurity solution that helps to take inventory of all cyber assets in your network, monitor attack surface, identify & remediate potential threats, and ensure compliance of your third-party vendors with relevant regulations (i.e. GDPR).

CAASM does this by making sure that your third-party vendors have implemented appropriate data protection measures in accordance with GDPR regulations. 

Additionally, CAASM also helps your company implement appropriate security controls and monitoring mechanisms to ensure that third-party vendors are complying with GDPR requirements. 

This usually includes regular security audits, assessments, contractual obligations for data protection, and ongoing monitoring of vendor activities.

Ending Note

The collection of geolocation data can provide organizations with access to highly personal information about individuals, making it a valuable commodity. 

However, such data collection practices can also raise concerns about privacy and potentially lead to noncompliance issues for businesses. 

That’s why meeting GDPR compliance for geolocation tracking is not just important but essential for any company that collects and uses location data. 

It not only ensures that the organization is in compliance with the law but also helps to build trust with customers by demonstrating a commitment to protecting their personal information.

By following these simple steps, not only you can easily achieve GDPR compliance but also demonstrate a commitment to ethical data practices that respect the privacy and dignity of their users.

Categories
News

Tamoco & Audiens Bring Location Segmentation To Ad Platforms

Tamoco announces new partnership with Audiens to deliver precise location-based segments in leading ad serving platforms

  • Tamoco’s location segments will become instantly available in leading marketplaces.
  • Partnership will help advertisers target consumers more effectively through precise location-based services.
  • Partnership will make it easier for advertisers to access Tamoco’s location data through platforms such as The Trade Desk, Adobe or Facebook.

Tamoco, the world’s largest proximity network, has today announced a new partnership with Audiens, the worlds easiest to use customer data platform (CDP). The partnership allows advertisers to gain more precise insight into their audience members through their existing ad-serving solutions.

This partnership makes Tamoco’s location segments instantly available in leading platforms such as DoubleClick, AppNexus and Adform. It also makes it easier for advertisers to access Tamoco’s location data through platforms such as The Trade Desk, Adobe and Facebook.

Tamoco have 1 billion proximity sensors worldwide, collecting data on over 100 million devices, with more than 4 million MAUs in the UK. The product enables businesses to build better products, understand audiences and make better business decisions by using powerful mobile device data. Testament to the success of the product, Tamoco has previously worked on projects with industry giants including Uber, Heineken and The Coca-Cola Company.

“What this partnership represents is an opportunity for brands to understand their target audience’s habits and movements with greater accuracy than ever before.” Founder and Executive Chairman of Tamoco Sam Amrani said. “We’re thrilled to be working with Audiens and we’re really passionate about the difference that this partnership will bring to the industry and to our clients.”

As a result of the partnership, advertisers can now reduce campaign wastage and target consumers effectively by using more precise location-based audiences.

“The move will allow savvy brands and agencies to more accurately fine-tune their campaigns based on how consumers behave in the offline world,” Amrani said. “This creates more specific and customizable segments which can be used to further personalize advertising.”

The Audiens CDP unifies complex data across websites, apps, in stores, CMSs, CRMs and other data sources. It builds meaningful audience segments and conveys easily-understandable insights, specific to the marketing needs of a business and brand.

“Our clients demand the very best in location data and the partnership with Tamoco ensures we can deliver accurate, relevant and scalable location segments,” said Marko Maras, CEO, Audiens. “It adds another premium partner to our data marketplace, enabling our customer data platform to reach new global markets”.


 

About Tamoco:

Tamoco is making powerful location data accessible for all. Its global network provides businesses, organizations, brands, developers access to the leading source of precise, real-time location data. Tamoco is enabling businesses to build better products, understand audiences and make better business decisions by using powerful mobile device data.

 

About Audiens:

Audiens is a Customer Data Platform (CDP) that creates a persistent and unified customer database to improve the performance of advertising campaigns. Customers’ data can be onboarded from multiple sources (website, mobile app, CRM), normalized, and combined to create advanced audience segmentation. This structured data is then pushed to the most popular digital customer acquisition channels and marketing networks. Audiens makes it very easy for marketers to activate customer segments privately, or share them with other advertisers for data monetization.

Categories
Data Marketing & Advertising

Using Location Audience Segmentation Directly In Your DMP

Why location is important

Advertisers use audience segmentation so that they can eliminate any unnecessary spend from their marketing efforts, become more efficient and effective and boost key KPIs.

Using data, advertisers can create much smarter audience segments. They can prioritise the right consumer, with the right ad using the right message.

That’s why we’ve made sure that our precise, first-party data sets are available for marketers and advertisers to use directly in their DMP. Advertisers should be able to do this directly in their media buying solution.

 

About our data

At Tamoco we think that data accuracy is the most important thing for advertisers using data in their targeting, segmentation or attribution. That’s why we built a network that is leading the way in the drive towards more accurate data.

 

Proprietary location data focused on precision and accuracy

Tamoco’s data is industry leading. We use our proprietary SDK for data collection along with our extensive network of sensors to understand consumer location with higher levels of precision and accuracy.

 

Detailed visit behaviour

Tamoco’s data methodology is designed to reduce the number of incorrect data points. We understand visits with granular accuracy. False visits are filtered out, and our data methodology is transparent. This methodology means that advertisers can be confident that Tamoco visits data is more accurate than other visits-based targeting solution.

 

Benefits of using location directly in your DMP audience segmentation

Fine-tune audiences and incremental ROI gains

You have the first-party data which contains, for example, age, gender, brand loyalty and products owned, amongst others. Location allows you to segment these audiences even further.

To drive incremental gains to ROI location can signify which of these users are relevant to your campaigns. Location data is real-time and behavioural based. These attributes mean that you can exclude irrelevant audiences, and save valuable marketing dollars in the process.

Advertisers can then tailor their campaigns to users that have physically exhibited certain behaviours, such as visited a specific store or frequented a series of physical locations.

This targeting helps to build relevant messaging and ensures that your segments are squeaky clean in terms of precise targeting. No more wasted budget on consumers that aren’t relevant to your brand campaigns.

 

Location is a good indicator of intent

Add intent to the segmentation process. Retargeting campaigns are more effective if you can reach consumers when they are in the right frame of mind. Retargeting works well in the online world, but this is often limited to your current inventory.

Consumers show purchase intent in the offline world as well. Visiting your store is a good example. However, by mapping the offline world, advertisers can use location to identify consumer intent in different ways.

Retargeting to consumers who have visited (or are currently visiting) a competitor or a store in a similar category is a powerful way to reach the right audiences.

 

Using location data to fuel analytics

Using location signals directly in your data management platform enables smarter cross-selling. If you have built up a database of descriptive and behavioural audiences, adding location can provide a better way to upsell new products or promote return purchases.

Using your analytics solution, location data can directly increase how you understand consumer trends, patterns and intent. Location data is a tool for building up a more detailed view of your customers.

These insights can be used to inform future segmentation and predict which audiences are more likely to convert at a specific stage in the buyer journey.

 

Using location to build lookalike audiences

Reaching new customers that are currently outside of your customer data set can be challenging. It’s something hard to know if the process of building lookalike audiences is reliable.

Using location data, it’s possible to build real-world behavioural based audience segments. For example, by taking an audience that converts highly, we can understand similar consumers based on how they move and behave in the real world.

This generates lookalike segments that are based on current real-world behaviour rather than vague similar interest data. Ultimately it will build segments that are more likely to convert.

 

Example segments and audience segmentation strategies

Some of our location-based segments are available already. Here we will look at some familiar audiences segmentation use cases using this data.

 

Women’s clothing stores

Brands looking at segmenting their audiences based on consumer interests can use location to refine their audiences. Let’s look at how this would work with an audience based segment.

You already have a pre-built audience that is relevant to your women’s clothing brand.

Using location-based filters directly in your DMP you can further filter this audience to reach the most relevant users.

You can filter based on the number of visits to women’s clothing stores. You can set the time period for these visits.

This will segment your audience based on those that have physically visited a clothing store in your defined time period.

 

Drinking places (alcoholic)

Using location, you can build retargeting audiences in your DMP to maximise your ad budgets.

If you are looking to retarget consumers based on their behaviour, then location can help to define the right audience.

Set your audience to include those that have visited an alcoholic drinking place.

You can filter these visits based on past visits, or on specific dates or days of the week.

This can help you to build incredibly specific audiences – such as Friday night venue attendees.

 

Speciality food stores

As previously mentioned, location data can be helpful to build new lookalike audiences based on consumer behaviour. This method can help you to create unique lookalikes based on actual measured real-world behaviour.

We can build an audience based on visits to speciality food stores. Here we have our seed audiences that consists of consumers that we know have visited a health store at some point in our defined time period.

We can do one of two things here:

  • Move the identifiers into our current lookalike modelling solution. This will create a new audience based on a unique seed audience.
  • Use a location-based lookalike solution. This will use the audience to match with devices that have exhibited similar real-world behaviour.

All of the above segments are readily available in leading DMPs and other media buying solutions.

 

How to activate Tamoco’s precise location data

Our data is currently available through DoubleClick, AppNexus, AdForm. Here you can begin segmentation immediately using Tamoco’s location data.

We can activate these segments instantly in The Trade Desk, Adobe Marketing Cloud, Facebook Advertising, Sizmek, Beeswax, Widespace and BrightRoll. Please contact us to enable this.

 

Want something more custom?

We can build custom segments on demand with our team of data scientists. These can be fed into the above solutions. Here are some examples of what our team can provide for your campaigns.

Brand affinity – we can create segments that are based upon brand affinity to your brand, a competitor or another relevant brand.

Detailed visits – Our team can help segment audiences based on verified visits to any physical POI, venue or location.

All of our data solutions can be fed into your current data or targeting platform. Our team of data scientists are ready to support your integration and take your marketing to the next level.

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Get in touch to learn more

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Categories
Business

Improving and Speeding Up MacBook for Optimizing Business Process

The optimization of modern workflows depends heavily on technology. But a sluggish and unresponsive computer might prevent you from being productive, costing you precious time and possibilities. You may have realized that your MacBook isn’t operating as effectively as it once did if you’re a business professional. It can be annoying, but the good news is that your MacBook can be speed up and made more efficient for work-related tasks. This post will go over some quick fixes and productivity hacks to make the most of your workday and the performance of your computer.

Why is My Mac So Slow?

Let’s first explore the causes of the problems before moving on to the solutions. Your MacBook may be slow for numerous reasons, such as:

  1. Not enough memory or storage space
  2. Outdated hardware or software
  3. Malware or viruses
  4. Excessive number of applications active in the background
  5. Fragmented disk

How to Speed Up Mac

Fortunately, there are a variety of techniques for optimizing Mac for business use. Here are some ideas to boost the efficiency of your MacBook:

  1. Regularly update your software. Updates frequently contain bug fixes, security patches, and optimizations. Visit the App Store and select Updates to keep your Mac up to date.
  2. Uninstall unnecessary applications. Having too much software installed can cause the system to lag. You can delete apps by going to the Applications folder, choosing the one you want to get rid of, and dragging it to the Trash.
  3. Clean your hard drive. You can either use the Disk Utility tool that came with your Mac or a different program like CleanMyMac to free up space on your hard disk. As a result, your laptop will run faster and be better suited for office duties.
  4. Mac optimization. Use software that has been optimized for Macs. This can help improve the efficiency of your Mac. Use Safari rather than Chrome, for instance, to browse the web, as it is Mac-friendly and requires less RAM.

Resetting PRAM, NVRAM, and SMC

In addition to the suggestions mentioned above, you can speed up Mac by resetting PRAM, NVRAM, and SMC. Little quantities of memory called PRAM (Parameter RAM) and NVRAM (Non-Volatile RAM) are used to store configurations, including starting disk, speaker level, and screen resolution. PRAM and NVRAM resets can be used to fix problems with these settings.

Your MacBook’s SMC (System Management Controller) is in charge of controlling hardware features, such as temperature and battery management. Problems with these functionalities may be resolved by resetting the SMC.

To reset PRAM and NVRAM

  1. Shut down your MacBook
  2. Turn it on from the power button
  3. Instantly hold the following keys: Command, Option, P, and R
  4. Don’t stop holding until you hear the startup sound twice
  5. Release the keys and let your MacBook boot up

To reset SMC

  1. Shut down your MacBook
  2. Hold the Shift, Control, and Option keys on the left side of the keyboard, then press and hold the power button at the same time
  3. Release all keys
  4. Turn on your MacBook

You can learn more information on how to improve and speed up your MacBook in https://setapp.com/how-to/reset-pram-nvram-and-smc-on-mac article. This article provides detailed instructions on how to reset PRAM, NVRAM, and SMC on your MacBook, as well as additional information on when and why you might need to reset them.

Which MacBook is Best for Business and Fast Processes?

The MacBook Pro is an excellent option if you’re looking for a laptop that’s suitable for business and quick procedures. The MacBook Pro is equipped with a potent processor, a sharp display, and a long battery life to handle even the most demanding business applications.

The MacBook Air is another excellent choice thanks to its thin profile, lengthy battery life, and quick performance. It’s ideal for professionals who need a portable laptop that can keep up with their fast-paced work environment and are often on the run.

Conclusion

If your MacBook is slow, you won’t be able to simplify your procedures, and your productivity will suffer significantly. You may optimize Mac efficiency and quicken your workflow by using the advice provided in this article. Resetting your MacBook’s PRAM, NVRAM, and SMC can also assist in resolving difficulties with its settings and hardware. The MacBook Pro and MacBook Air are great options for business workers searching for quick and dependable laptops if you’re in the market for a new laptop. Using these tools and methods, you may configure your computer to operate at its peak efficiency in professional settings.

Categories
Business

How Recruitment Data and AI Revolutionize Recruitment

Jobs are needed by everyone who is a part of the economy, and business can be made anywhere, which is why the world of recruitment is slowly becoming so advanced as technology evolves. 

 

Artificial intelligence is gaining popularity across the board through AI-powered job search sites like Lensa. The reason it has gained so much attention is due to all the benefits it provides to the recruitment process by making recruiter teams’ jobs easier. AI uses tons of data to function using algorithms, which also gives importance to recruitment data that is also being utilized. 

How does AI show up in recruitment?

Recruiting teams now use artificial intelligence software to complete various different tasks that would otherwise take hours, if not days, to complete. The aim of AI is to streamline and automate these tasks to achieve higher efficiency rates and more accurate success rates, which we will expand on later in this article. 

 

Recruitment data essentially means data-driven recruiting. This method is a base for AI to work off of since it is the information AI uses to come to conclusions through its powerful algorithms. AI takes a lot of computing power, which includes vast amounts of data, to function. Its payoff is the services it provides recruiting teams. 

 

The addition of AI improves recruitment practices in the short and long term and cultivates a stronger team for companies through more accurate matching. It also betters candidate experience by being a faster and more versatile method for getting hired. 

Methods for AI and recruitment 

Automation

The first benefit recruitment teams could experience from artificial intelligence is the automation of certain mundane tasks that held efficiency back. The main task that was automated was reviewing resumes in bulk. This task is repetitive and doesn’t necessitate human interference, which is why AI is now being used to review resumes using keywords and other settings. 

 

Communication and scheduling were also automated by the creation of chatbots and automated messages. There is no need for recruiters to spend time networking with candidates anymore since the messages are sent by themselves. Chatbots are an advanced version of automated messages that can help answer questions, change settings, or any other programmed task. 

 

Automation has reduced the workload for workers, bettered the experience candidates go through, and improved the quality of hires while keeping them engaged. 

Document review and organization 

Artificial intelligence is also able to review resumes that hit certain key targets such as experience levels, the right skills, keywords, and so on. The AI then passes these on for further human review. This method alleviates a large amount of the work recruiters would have to do. AI can also organize documents by grouping them as it was programmed to do. 

 

With reviewing documents comes background and reference-checking candidates, which AI can do automatically. This reduces risks for companies if they are looking into hiring specific candidates. From footprints left on the internet to checking past company records, AI can confirm the information on resumes more efficiently. 

 

These tasks done by AI have one large benefit: they reduce any subconscious bias. In recruitment, it is only human to come across levels of human bias found in many individuals, even if they aren’t aware of it. Lack of bias means qualified candidates have better chances of getting hired to positions they deserve, thus increasing the company’s success as well. 

Data identification 

As mentioned earlier, data is to AI as flowers are to bees. By receiving feedback and monitoring activity, AI can determine patterns and group different sets of information together to create data sets that can be used to deduce statistics. This statistical feedback can shape the way a team works for the better if used correctly. 

 

Artificial intelligence can also identify skill gaps in candidates and existing employees and help recruiters identify problems to reroute efforts into making solutions. Give a person the right task, and you’ll find the right outcome. 

Conclusion

At this time, we’ve been seeing more benefits than setbacks in using artificial intelligence for the recruitment process. Technology is here to make our lives more convenient, and AI does exactly so by doing the unlikeable tasks yet boosting the difficult ones found in recruitment. 

 

Categories
Data

Story Of Data Report – Consumer Trends In The 2018 World Cup

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Understanding consumer trends and behaviour during the 2018 World Cup

Download our free report to understand:

  • How footfall traffic changes to different venues during the World Cup
  • Which venues performed well during the tournament
  • On-trade and off-trade patterns
  • Busiest games, times and days of different categories
  • Trends in the behaviour of different demographics such as millennials.
  • How to use these insights to inform marketing and other business decisions

Read the introduction below.

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Introduction

We wait four years for a world cup to come around. The final is the most watched event in the world. That’s a whole lot of consumer interest – it’s one that businesses need to get right in order to maximise the effect of this once-every-four-year event.

The World Cup consists of 32 nations. IN the UK every game is broadcast on terrestrial TV. Globally around 3.4 billion people watch some part of the tournament. It’s a huge event for a number of industries, but none more than perhaps the beverage industry.

That’s why it’s important to understand consumer behaviour during these monumental global events. Understand how customers move and behave can help business perform well across a number of different functions, from advertising and marketing to insights and planning.

To identify alcohol and consumer trends during the World Cup we analysed visits to over 5000 venues across London during the 3-week tournament.

Our accurate first party data-set combined with our network of precise location sensors provides detailed insights into how consumers behaved during the World Cup. Our visit methodology provides a powerful way to reveal trends and behavioural information around consumers.

To keep up to date with the latest data trends, sign up to our monthly newsletter. 

Categories
Business

Property in Dubai for investments

Dubai is a thriving metropolis in the desert, an international resort, and a developed technological and economic center of the UAE. For those who can afford a relaxed lifestyle, Dubai offers genuine estate and all the conditions for living and recreation. You can buy three-bedroom apartments in Dubai in luxury new developments ready to move in. They have an excellent renovation and are fully furnished.

Due to its premium status, this type of housing belongs to a separate category of real estate in Dubai, the cost category of which is an order of magnitude higher than the average object on the market.

However, despite their high cost, luxury apartments in Dubai are in demand among Arabs and visitors. This is due to their profitability and quick payback in the process of commercial operation. Subject to a competent selection of real estate, an expensive flat in Dubai will become a reliable tool for living in a new country.

What are the pros of three-bedroom apartments in Dubai

Such flats are not bought as often as one-bedroom flats and studios, but this type of housing also attracts investors. Foreigners acquire such objects for seasonal holidays with their families, permanent residence, and short-term lease to large groups of tourists. Income from renting housing reaches 5-6 percent per year.

Other benefits include:

  • Big square. As a rule, three-bedroom apartments in the UAE and several bedrooms and spacious living rooms have two or three bathrooms.
  • Thoughtful layouts. Ample spaces allow you to accommodate a large family comfortably.
  • Developed infrastructure. In Dubai’s new buildings, citizens have hidden parking, pools, and leafy zones for walking and outdoor activities.

How much does a three-bedroom apartment cost? Prices depend on the size of housing in square meters, area, comfort level, stage of construction, and other factors. The average cost is USD 450,000.

Benefits of purchasing an flat in Dubai

In addition to a good opportunity to receive passive income from renting out housing, the owner of Dubai real estate can count on the following:

  • Acquiring a resident visa. An investment in a three-bedroom apartment will be enough to obtain a golden visa for the customer and his family members. It will allow you to stay in the UAE for an unlimited amount of time and have almost all the same rights as citizens of the country.
  • The loyalty of the tax legislation. Ownership and use of housing for income are not subject to taxes in Dubai.
  • Safety. The UAE is one of the most unassailable countries in the world.
  • Government agencies control the procedure for getting a home in the UAE, so the acquisition is quick and secure.

Purchase of a three-bedroom apartment in Dubai Marina 

Buying a three-bedroom apartment can be the right option, but it depends on your financial capabilities, future, and property ownership goals.

Dubai Marina is an upscale area with many dining, shopping, and amusement opportunities, excellent infrastructure, and transport links. However, real estate prices in the area can be very high.

Before you buy property in Dubai, you must thoroughly analyze your finances and evaluate your ability to pay for an apartment. In addition to the cost of the apartment, it is necessary to consider such expenses as taxes, commissions, paperwork, and maintenance of the apartment.

It is also important to pay attention to the layout and condition of the apartment, its location in the building, and the availability of amenities such as a pool, gym, parking, etc.

Buying a home in Dubai

If you are looking for three-bedroom apartments in the UAE and do not want to look for the best options, then Emirates.Estate will help you with this. The selected objects will differ in price per sq. m., space from the sea, quality of finishing, layout, and infrastructure of the area. All these factors determine the final price. Depending on your personal preferences and financial capabilities, you will determine the most acceptable option for a three-bedroom apartment in Dubai. Specialists will organize its viewing and handle all the paperwork necessary to buy it.

Categories
Apps

Best Guide To App Design, Mobile UX, UI and Engagement 2024

Mobile app design

 

Principles of good mobile app UI

Consistency

A key component of good mobile UI is consistency. Designing an intuitive experience is fundamental to creating an engaging app.

 

Familiarity

Keep an app consistent requires the right balance of familiar screens and using known experiences to reduce the learning curve required to use your app.

For example, a newsfeed is a screen that can be extremely complex. However, many users are familiar with a newsfeed. They are used to using this kind of screen on desktop and mobile. This means that users are probably primed to use a newsfeed at a reasonably high capacity, even without being exposed to it before.

As an app designer, it’s important to embrace these familiar screens and create a design which is familiar to your users.

You can view more examples of this concept in action by heading to the screens section of this article.

 

Intuitive design

Similar to familiarity is intuitive design. Where familiarity focuses on using established design trends to drive app engagement, intuitively is slightly different.

When a user interacts with your mobile app, they should not have to think about the process.

The user experience should be intuitive – it should allow them to achieve their desired goal without dedicating too much time to the process.

To achieve this, designers must get into the right mindset and understand how users will interact with their app. This involves defining the user’s flow and focusing on minimising the amount of time it will take for users to understand and complete the steps between these.

Getting the intuitive design right is a crucial part of the mobile UI design process. Without it abandonment rates will be higher, engagement stifled, and churn rate will increase.

 

Minimalism and simplicity

Functional minimalism

Designing a mobile experience means understanding the concept of minimalism and applying it to your app’s experience. Simplicity is critical on mobile devices. There’s a small margin for error, so it’s best not to overwhelm your users.

Decluttering is a great example or minimalism in action. As a rule of thumb, if the information is not needed, then don’t include it. This rule doesn’t just apply to content, but menus and other functional sections of your app.

Overloading the user with too much at once is another no-no. An excellent solution to this is collapsible elements or progressive disclosure. That might sound complicated, but it’s a simple concept which allows the user to control the amount of information on the screen.

 

Towards a simple navigation

Minimalism should apply to user navigation as well as content and elements. You are helping your users to navigate your app in a simple and time efficient manner.

You will lose users if your app’s navigation is too complicated, takes too long or isn’t consistent with other elements.

To counter this, there are a few tips to follow when thinking about navigation:

  • Keep the navigation visible at all times.
  • Using standard components in navigation – this means on Android using the navigation drawer or utilising the tab bar for iOS.
  • Keep it consistent – don’t mix different patterns and keep a single navigation pattern across your app.
  • Allow the user to understand where they are. Achieving this means having the current place in the navigation visible at all times.

 

Minimising user input

Typing on a mobile screen is never going to be as comfortable as using a larger keyboard. Many issues with user input occur when the user is using a form. These are common in mobile apps and often can’t be avoided.

A common mistake is to take a form that was designed to appear on a desktop or laptop and repurpose it for mobile. This quick solution is not good practice – and in the mobile-first world we find ourselves, it’s vital to think mobile-first when designing these.

Some fundamental principles to stick to when user input is required:

  • Less is more – fields that are not 100% necessary can be removed. They are blockers and should be left out.
  • Autocomplete is a designers best friend when it comes to user input.
  • Dynamic validation is critical for mobile. There’s nothing more frustrating than waiting for a page to refresh before being told a field was incorrect. Perhaps a user will not bother going through the process a second time.

 

Control (put the user in control)

To create a great mobile UX the user must feel in control of their app experience. To achieve this, the app should deliver an element of control to the user, through consistent design and predictability.

 

Keeping elements consistent and predictive

If a user predicts how to use an app and this turns out to be true, then this gives the feeling that the user is in control. Creating this experience is a fundamental part of mobile UI and UX design service.

On mobile, users are not afforded the luxury of hovering over elements to see the kind of interactivity each element offers. That means it’s our job to create components that are consistent and help the user to understand what they want to do quickly.

The way that an element looks should inform the user what will happen when they use, tap, swipe or interact with it. Don’t cross over designs with interaction. Not doing this will lead to confusion and will quickly annoy your users.

 

We all make mistakes – addressing errors

It would be futile to suggest that apps should avoid errors. Eliminating all errors is impossible. Errors exist and mitigating these are a crucial part of mobile design.

Sometimes errors occur because of a failure in the app itself. Other times it may be the user. Whatever happened the experience is ruined if these aren’t handled in the right way.

The best thing to do is to explicitly state what went wrong and indicate what the user could do to stop the error from occurring again.

 

Back to where exactly?

A common mistake as apps grow and the number of screens and flows increase involves the back button. A poorly designed back button can severely hamper the flow of an app.

Poorly designed experience involves taking the user back to a home screen. Try and ensure that this process takes users back incrementally.

This rule ensures that users can navigate backwards to check inputted information or verify other content without having to navigate the entirety of the flow again.

 

Text, images, video and other technical mobile design tips

Text design

Text is the primary way that you will communicate information to your users. Therefore, it’s crucial that you get it right. The typography in your app should be easy to read and legible.

The following guidelines are a great start when considering a typeface to use in your mobile app:

  • Font family – remember when we talked about familiarity? This concept also applies when choosing your font family. Google uses Roboto and iOS uses San Fransisco. You’d do well to continue this into your app. However, while these fonts are functional, you should also consider incorporating some aesthetically pleasing and stylish fonts that can give your app a modern and unique flair.
  • Font size – I would recommend 16px. This size may change slightly depending on your typeface.
  • Contrast – It’s important that the contrast between your app’s typeface and the page contrast enough to make your content readable. Some like the idea of a lighter font on a grey background, but these are hard to read. Also, as many devices are used outdoors, screen glare may make low contrast content difficult or impossible to read.

In individual instances, the following will help you to keep your text legible:

  • Limit line length – this provides your user with the luxury of not having to pinch zoom while reading.
  • Capitalisation – is most cases it is better to avoid this.
  • Line spacing – getting this right creates a better reading experience. Too little and it appears squished, too big, and it feels expansive.

 

Side note – Be a jargon buster

Jargon busting is more of a design choice, but I guess it’s relevant here. Don’t create smart terms for regular expressions. Your users will get confused. Stick to home, buy or profile instead of new words that your users will have to learn to use your app.

 

Images

Mobile screens are now some of the most advanced and offer high quality, high-resolution displays.

To do these screens justice images must retain the aspect ratio. Stretched images are a real turn off.

The best solution is to have an adaptive solution. This process will detect the display size and adjust the resolution of the images in your app accordingly.

With new devices taking new shapes and the potential for foldable devices and other weird and wonderful innovations it will be more important to have an adaptive solution.

The iPhone X is probably the best example of this. The device utilises a different resolution to most other devices and part of this is hidden behind a bezel, making it technically dead space.

 

Video

Video is fast becoming one the of the most important mediums, especially on mobile. It’s pivotal that you get this right in your app.

Research shows that many users like to watch videos in portrait mode. This preference means that you will have to think about how your videos appear both in landscape and portrait mode.

Facebook live and youtube are probably the best examples of this.

 

Other mobile app design and development tips

Thumb zone

This concept helps designers to think about how devices are used practically. Thinking about this allows us to understand how the device is held and how this affects our design.

Many users hold their device in one hand. Sometimes this is in the left, sometimes the right. This choice means that only some of the screen is easy to reach with the thumb when the device is held in one hand.

This area is called the thumb zone. It changes between devices, based on the screen size.

Based on the image below try and stick to the following guidelines.

  • The green area is where navigation and other frequently used actions should be.
  • The reg area is where options that could cause damage to the user experience if incorrectly pressed should be.

 

Responsiveness and speed

With every advance in technology, we get more impatient. Loading time is therefore significant for user experience.

The longer your app takes to load a page the more likely you are to lose users. Now sometimes this is unavoidable. Luckily some tricks will allow you to create the illusion that your app is loading quickly.

Keep the following tips in mind if you can’ decrease the load time any more:

  • Clearly demonstrate when something is loading – blank screens will make the user think that the app is broken. The least that you can do is include a spinning animation or something similar. If anything routinely takes longer than 5 seconds to load, then opt for a progress bar instead.
  • Prioritise the visible area of the device – focus on loading the initial content that appears in the view when entering a page. The rest can load on scroll or in the background. This trick creates the illusion that the entire page has loaded quickly.
  • Other methods exist to help build the illusion of quick loading – an example is to provide an animation that also acts as a distraction.
  • Skeleton screens are understood by users to load quicker than a blank screen. Implementing them into your app design will help to improve the user experience.

 

Personalisation

There are countless ways to personalise your app experience and boost app engagement. It’s a fantastic way to connect with your users.

 

Push

Aim to keep your communication via push notifications personal. To create a great UX  and great UX copy there are a few different methods you can employ to ensure your app push notification strategy stays personal.

 

Location

Using location wisely is another way to provide a valuable user experience to users. Contextual experiences can be added by understanding the device location. Adding location support to your app can fuel personalisation of everything from push notifications to in-app content. All of this contributes to improving the app experience.

 

Accessibility

Designing for everybody

Considered design should allow users of all kinds to use your app. Consider how trouble hearing, seeing and other disabilities can affect the usability for your mobile app.

The following are things that you should consider when designing your app:

  • Colour blindness – around 5% of the world’s population are colour blind to some extent. The most common form is the inability to distinguish between red and green. Unfortunately, these are the most common colours to use for error and success messages. Adding a separate icon that indicates this will avoid the issue.

 

Screen and app examples

In this section, we will look at specific screens. Drawing on everything we have learned in the above sections we’ll focus on examples where designers have done a great job on these particular screens.

 

Splash screen

Remember what your mother told you about first impressions? Well, unfortunately, she was right. At least in terms of mobile UX.

Creating a positive impression on the first use of your app is incredibly important. Churn rate is highest in the initial days after downloading, suggesting that first impressions are crucial in boosting retention.

Enter the splash screen – the first screen that a user will see when opening an app. They are minimalistic and usually consist of a name or brand logo. These can help with loading times of the home screen.

Try and keep these screens to less than 5 seconds. A nice idea is to keep everything centred so that it looks great on all screens.

 

Onboarding

Onboarding is a significant screen (or set of screens) for your users. When a first-time user opens an app, they will usually be presented with an on-boarding journey. This screen will educate the user on how to use the app and get the most from the features.

The aim here is to demonstrate that the app is useful for the user. It’s crucial that your onboarding process is simple, effective and not too long or short. Here are some tips:

  • Custom illustrations are a good idea. They help to explain specific features and help users to remember them.
  • Many apps use a mascot to guide the user through the on-boarding process. Remember the duo-lingo owl before it begins sending you annoying notifications?
  • The copy is everything. Clear, concise copy is the most important thing to get right in an onboarding process. It should be helpful, short and easily readable.

 

Log in and profile

To create highly personalised apps requires that users make an account. Most user’s response to seeing a sign-up screen isn’t positive, so it’s important to get it right.

  • Keep the number of fields short
  • Offer simple, one-click logins (such as Google and Facebook login)
  • Remember that on log-in pages to include an option to sign up

At the heart of the highly personalised app is the profile screen. This screen allows the user to interact with your app in a customised way. The profile must be clear. It must profile personalised information related to the app. However, it’s important not to include too much information.

Working on the navigation system here is important. Make sure that the profile page is part of any tabbed menus. Researching your users and most common functions can help you to understand the best information to prioritise in a profile view.

 

Home screens (menus)

The home screen is potentially one of the most important screens in your app. It’s the go-to screen for your users to navigate. It’s where they will go to instantly perform critical tasks and interact with the essential parts of the application.

Because of this, the home screen will look entirely different between apps. Some key elements remain the same, however.

  • Many home screens contain a search bar or a search function to immediately let users get the right content or the right page. This search function should be placed clearly and centrally.
  • The home screen must contain clear navigational elements which allow the user to get the most important pages within your app quickly. These should be simple and easy to understand. Users don’t want to spend time figuring out what each term means.
  • Many home screens surface these selections in the content itself. Sometimes this is in the form of cards. If doing this, it’s important only to include the most important options. Too many can confuse the user.

 

Permissions

Permissions are important for many apps. However, designers must strike the right balance between asking for permissions and negatively affecting the user experience.

We’ve all opened a new app and have been bombarded with permission requests. This a quick way to increase user churn and hamper UX.

There are some toolkits to help with this that allow multiple preferences to be collected. They also will enable the developer to pre-determine situations where it is acceptable to ask for user permissions.

 

Ecommerce

An e-commerce app’s primary function is to entice users to buy and a product and close the purchase. There are a few screens that are unique to this kind of app, and there are some critical UI tips to consider when designing them.

 

Catalogue screen

The catalogue is the home of the e-commerce app. It can look slightly different from app to app.

Generally, in these screens products are arranged in columns (sometimes single columns), and the user will scroll through them. It’s the designer’s task to create a view that prioritises certain items and provide a quick and simple way for users to navigate multiple products.

More advanced catalogue pages display items horizontally with the user input being a swipe gesture left or right. This design works best when there are fewer items as the user can only navigate through one at a time. Adding separate navigation can help in this instance.

Some critical rules for this kind of screen are:

  • Photos and illustrations should be high quality
  • CTA (call to actions) should be present and easy to identify
  • The catalogue screen should have the CTA as well as inside the product page. This way users can add items to basket directly from the catalogue screen.

 

Product screen

This screen will educate users in more detail on the product. A product screen is important because it allows users to dig into the product, answer any questions they may have, and provide more information on the product to close the sale.

Key elements include:

  • High-quality feature image
  • The detailed description that’s easy to read
  • Product specifications
  • Reviews

 

Checkout screen

Mobile is quickly becoming the primary way that users make purchases. Mobile UX should make the process as simple and pain-free as possible. The checkout is the final stage in this process and should feel comfortable for the user.

  • Include visual elements that indicate that important personal information is secure.
  • Supporting quick checkout options can be an excellent way of keeping the experience pain-free

 

Newsfeed

The newsfeed is a crucial element to many social apps. However, many other categories of apps now use a newsfeed to convey changing content to users. You can prioritise a specific kind of content (such as new posts) to the top.

Some guidelines for these:

  • try to keep 1-2 items on the screen to avoid over-cluttering
  • A new trend in newsfeeds is to have two columns, but this can be very easy to get wrong.
  • Swiping horizontally to reveal different local feeds is a better way to include extra information. Think of how Instagram hashtags and previously Snapchat’s UI worked (before they changed it).

 

Testing and feedback

Designing great mobile UI and understanding UX involves testing and routinely updating your design based on user feedback and user behaviour.

Everything that we have discussed will help you to design a better mobile app experience. They won’t replace the need for robust testing and user feedback.

Testing your UX with real users in real-world situations is a must if you want to create a UI that keeps users engaged.

 

Feedback loops

User feedback is incredibly important for UX design. To get it in reliable quantities you must design the feedback product into your app.

There are countless ways to do this; the most important thing is that it works. It can be anything from a form to background analytics that records how users are interacting with your app.

 

Tools

A poor craftsman always blames their tools. However, with app design and development, it’s important to have the right set of tools to develop, implement and test your app’s UX. Although, you might think of hiring a UX agency that will give you all-around UX design services.

 

Prototyping and planning

Sketch

The place where most UX designers start. Many prototyping solutions offer direct plugins.

Zeplin

A powerful prototyping integration that allows you to go from design to code quickly.

Framer

An interactive and quick prototyping solution

Proto.io

Highly realistic prototype creator.

Origami Studio

A free prototyping tool designed by Facebook and used to create some of their apps.

 

Testing and feedback

UX testing

An all in one solution for user testing

Smartlook

User recording which helps you to understand how your users use your app

UX cam

Another tool which allows you to record user interactions.

Apptimise

UX testing based on quantitative data

 

Courses and resources

UX companion

An app for Android that gives you detailed definitions of every term associated with app UX design.

Fake it till you make it

An in-depth e-book for newbies to the UX world.

UX timeline

An excellent site which lets you view how some of the world’s best apps and products have adapted their over time.

Principles of UX design

A fantastic newsletter course which guides you through the guiding principles of mobile UX

UX quotes

A chrome addon which displays you a new UX related quote every time you open a new window.

 

Design tools

Iconjar

Enables quick access to your app’s logos and design collateral.

Material design

Ultimate guide with tools to help you get your design right.

 

Other tools

Design to get more leads on mobile

Categories
Data

How Big Data Is Changing The Finance Industry

The finance industry is a highly competitive space. It faces a new generation of disrupting banks and regulations. It’s an industry that needs to utilise big data to drive personalisation, boost customer loyalty, security and fuel everyday investment decisions.

The financial services industry has always been at the forefront of technical innovation. The availability of new datasets has provided a powerful way to understand behaviour and offers new directions for the financial industry to be predictive.

Big data application in financial services goes beyond predicting share prices. New data types are revolutionising the space.

We’re going to break down some examples of how big data is being used in financial services.

 

Personalisation

Personalisation has long been a priority when dealing with consumers. This is true both inside the finance industry and across other verticals with a strong consumer presence.

Disruptor banks have begun to establish themselves in the finance sector. One thing that these banks have done well is personalisation.

By understanding users spending habits and behaviour, they can offer more personal spending products and recommendations.

For example, in the world of digital banking, if a bank had the right data sets around its customers, it could provide services that truly bring value to the end customer. If a bank understands what their customers spend, where they go and where they work they can, for example, suggest that a travel card could save them a lot of money each month.

It’s in these areas that financial services can learn from disruptor banks. With the right dataset, the banking experience can be personalised for customers. This will allow financial services to boost customer loyalty and drive cross-selling of their products much more effectively.

 

Security

There are few industries where security and fraud are more of a threat than in the financial services.

As technology has advanced those in the space must be smarter and better adapted to the fast-changing tactics of those looking for weak points in sometimes outdated systems.

Adding location intelligence to the equation adds an extra layer of security for customers and allows financial institutions to instantly provide checks based on where a customer uses its products.

Location offers a new way for security teams to identify fraud. Location data can help to educate security systems on customer behaviour and can form a strong base from which to detect irregularities in financial behaviour.

Financial services continually process an incredible number of transactions. A location overlay which includes operational rules can help to determine when to flag records as fraudulent.

These processes enable financial services to provide better safeguards to their consumers and clients.

 

Investment

The rise of big data carries enormous potential for investors. Many have implemented predictive systems that are designed to understand data sets, digest vast amounts of data and then inform investment decisions.

These data sets have proved successful, but accurate location data is rarely used to optimal effect in this area. Location intelligence provides a more detailed understanding of trends and ingesting these precise datasets can help investors to stay ahead of the competition.

Understanding how populations move and behave en mass is readily available in the online world. Location offers something slightly different. It helps to understand how consumers move in the offline world.

Using location allows minimal lag between an aggregated understanding of consumer trends and investors being able to forecast the performance of portfolios and financial markets.

This allows investors to act quickly and decisively. Location is a fantastic indicator of market, brand or individual behaviour. With the progress made in accuracy by some in the space, this will prove to be one of the next steps in predictive analytics for the financial sector.

 

Insurance

For insurance location underlies everything. Many insurers can immediately benefit from quality location data to better model risk and dramatically improve their underwriting and pricing.

In insurance, nearly every data point has a relation to location.

Crime data – understanding crime risk in specific locations including historical data and predictive solutions can provide significant advantages to insurers.

Catastrophe – using data analytics insurers can mitigate the risks involved with catastrophes based on a customer’s location.

Behavioural data – using new kinds of behavioural data, such as location, can allow insurers to understand consumer behaviour better. This helps to predict risk and assist with pricing.

These datasets are now available in large quantities. Precise location allows for more accurate insights and the ability to generate this data, as well as store and process it, has changed the game for the insurance industry.

 

New revenue

For financial businesses, consumer data also holds the key to new revenue. It allows companies to maximise revenue from existing channels.

For example, using precision data marketing financial companies can identify products and services that are a much closer match for specific customers. This provides more value for both customers and branded partners.

Understanding customers behaviour allows companies to understand which type of person is more valuable for their business.

Using this data, it’s possible to build lookalikes and use this to drive more targeted marketing activity to customers that represent a greater potential for higher revenue.

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